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All Articles Written By: Nermine Shaker

1.   Why Your Business Needs A Telecom Audit by Nermine Shaker
    Every new technology brings new problems and challenges. Much as computers introduced a whole range of compatibility issues and headaches for early adopters, modern telecom technologies have raised a range of new issues.
    Distributed: 2009-10-22 09:24:00 | Word Count: 764 | Page Views: 4389 | Votes: 3 | Rating: 1.67
2.   Video Conferencing -- Will It Work for My Company? by Nermine Shaker
    One of the wonders of modern technology is the ability to use audio and video services to facilitate discussions between people in different locations. This ability, known as video conferencing, can be a major convenience in a world where communication across the globe is necessary.
    Distributed: 2009-10-16 09:00:00 | Word Count: 843 | Page Views: 3926 | Votes: 3 | Rating: 1.33
3.   Hosted PBX - What Is It and Do I Want One? by Nermine Shaker
    You know how important telecommunication services are to your business. They let you communicate efficiently with colleagues, workers and customers. They also allow you to serve your customers' needs directly by giving them direct access to your goods and services.
    Distributed: 2009-10-14 09:00:00 | Word Count: 882 | Page Views: 3550 | Votes: 4 | Rating: 1.00
4.   Understanding Your Telecom Bill by Nermine Shaker
    For most business owners, just looking at your phone bill can cause panic or dread. Instead of checking line by line for accuracy in the invoice, you probably look at the total, sigh, and write a check. With all the new services available, you need to understand your invoice so you don't get overcharged or billed for something you're not getting.
    Distributed: 2009-09-30 13:12:00 | Word Count: 1271 | Page Views: 3906 | Votes: 6 | Rating: 2.33
5.   Telecom Expense Management - Spotting Telecom Billing Errors by Nermine Shaker
    Whether a business has only ten employees making a few long distance calls a day, or is a burgeoning enterprise with hundreds of employees conducting thousands of calls and data transfers every hour, it is important for that business to carefully manage their telecommunication costs.
    Distributed: 2009-09-03 15:48:00 | Word Count: 932 | Page Views: 4946 | Votes: 4 | Rating: 1.75
6.   5 Questions to Ask When Choosing a Telecom Consulting Firm by Nermine Shaker
    With all the different aspects involved in telecommunications for today's businesses, hiring a telecom consultant firm is a necessity. With the advent of computers and high-speed Internet, there are many choices for a company's telecom needs. It is important not only to keep up to date on the latest telecom technology but also to do so in the most cost-effective way; otherwise, a company will lose out in today's competitive market.
    Distributed: 2009-09-03 10:48:00 | Word Count: 884 | Page Views: 4990 | Votes: 4 | Rating: 1.00
7.   Negotiation - Basic Techniques for Telecom Expense Management by Nermine Shaker
    Everyone has to negotiate at one stage or another. These negotiations could be in the form of promotions, sales calls, hiring, and more. For companies, negotiations are in the form of contracts, business deals and cost management. The rule of thumb for most negotiations remains the same although the situation, process, and result may be different.
    Distributed: 2009-09-01 12:24:00 | Word Count: 795 | Page Views: 5004 | Votes: 15 | Rating: 2.67
8.   Project Management Basics for Telecom by Nermine Shaker
    Telecom projects, like any other project, need special attention if you want the project to be successful and done on a schedule. One way to proceed on a telecom project is to hire a telecom management professional to oversee the project. Another way is to use a project management software program. In this article, we will review your options for telecom management projects.
    Distributed: 2009-09-01 09:12:00 | Word Count: 841 | Page Views: 4205 | Votes: 4 | Rating: 2.00
9.   Hosted PBX - Is It Right For Your Company? by Nermine Shaker
    Today there is a better alternative available to the traditional PBX phone. This alternative is hosted PBX systems. PBX stands for Private Branch eXchange. With traditional PBX, an incoming call can be routed through switchboard hardware to different extensions throughout the company. This hardware is usually kept somewhere on company premises.
    Distributed: 2009-08-28 08:36:00 | Word Count: 755 | Page Views: 4252 | Votes: 6 | Rating: 1.50
10.   Tame Your Telecom Spending by Nermine Shaker
    Telecom spending can be a very large part of a company's operating costs. Companies are always looking to keep their costs under control and telecom spending is one of the more difficult areas to manage.
    Distributed: 2009-08-19 11:36:00 | Word Count: 872 | Page Views: 3422 | Votes: 6 | Rating: 1.50
11.   Telecom Disaster Planning - What You Need to Know to Get Started by Nermine Shaker
    What if your company couldn't use its computers for a day? How about your phones? Any phone system outage, even if it's a short one, could result in financial losses and inconvenience for your business. Can you afford this disruption? Most businesses can't.
    Distributed: 2009-08-05 11:24:00 | Word Count: 780 | Page Views: 3261 | Votes: 13 | Rating: 1.85
12.   Is Business VoIP For You? by Nermine Shaker
    As with anything new, Voice Over Internet Protocol has gotten a lot of attention. It has been touted as being the wave of the future. It can save money and simplify your business operations. But VoIP isn't for every company. And does it deliver on its promises?
    Distributed: 2009-07-31 12:12:00 | Word Count: 830 | Page Views: 3058 | Votes: 15 | Rating: 2.53
13.   Why Is Business VoIP So Popular? by Nermine Shaker
    VoIP stands for Voice over Internet Protocol and is quickly becoming a fixture in the corporate world. Ask why and you'll get a barrage of answers, ranging from the money companies save to various packages that can be added on for little additional costs. Those who tout VoIP promise many benefits over the traditional PSTN (Public Switched Telephone Network). The most mentioned ones are cost savings, new calling features, and reduced infrastructure of converged networks. Here is a closer look at just a few of the reasons behind the popularity of VoIP.
    Distributed: 2009-07-29 11:24:00 | Word Count: 792 | Page Views: 3040 | Votes: 10 | Rating: 1.90
14.   How To Perfect Your Telecom Audit Process by Nermine Shaker
    Telecom audit is an important process for any organization. Human error, failure to pay close attention to details, constraint of time in checking long telecom bills, and insufficient knowledge of new technology and regulations - these mistakes can take a toll on the revenue of a company.
    Distributed: 2009-07-28 12:00:00 | Word Count: 889 | Page Views: 3888 | Votes: 8 | Rating: 2.50
15.   Managing Your VoIP Rollout by Nermine Shaker
    For mid-size to large companies, implementing VoIP (Voice over Internet Protocol) for their telephone service can be a tremendous benefit. You know that using VoIP can potentially save your company money, especially if you make many domestic long distance calls or international calls. And, while it all sounds exciting, your business depends on your telephone service and it's more than a little nerve wracking to actually make the switch. Introducing your new telephone system is not something you can do in a day. It's important to get it right and you can lay the groundwork for a smooth transition with these following suggestions.
    Distributed: 2009-07-22 11:48:00 | Word Count: 931 | Page Views: 3638 | Votes: 9 | Rating: 1.89
16.   An Overview of Telecom Expense Management (TEM) by Nermine Shaker
    Telecom Expense Management (TEM) is a term used to define an approach to managing all telecommunication service expenses such as voice, data and wireless with a combination of software tools and manual auditing. In managing all these services and related processes, its goal is to minimize costs and maximize process efficiency.
    Distributed: 2009-07-15 13:24:00 | Word Count: 788 | Page Views: 4276 | Votes: 10 | Rating: 1.60
17.   Managing Your Company's Wireless Assets by Nermine Shaker
    Although the use of wireless phones has become more and more prevalent over the last several years, the business world is just catching on to the many benefits of going wireless beyond telephone service. However, problems arise in keeping track of devices, users, plans and managing costs. Research shows that if you are not continuously managing your wireless spending, you could be overspending by more than 25%.
    Distributed: 2009-07-15 12:48:00 | Word Count: 836 | Page Views: 3470 | Votes: 17 | Rating: 2.18
18.   Internet Telephone Calls: VoIP Basics by Nermine Shaker
    You've seen the commercials and read the news advertisements for telephone service using your computer: very cheap monthly fees; make all the calls you want; keep your telephone number forever; and voice quality as good as a landline. You've heard the claims and you've heard the term "VoIP." Here's the scoop.
    Distributed: 2009-07-08 09:36:00 | Word Count: 944 | Page Views: 5317 | Votes: 15 | Rating: 2.20

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