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Stop Talking and Start Listening! by Mary Ellen Warner |
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If you are talking, you cannot listen. In order to hear what
another person has to say, you have to stop talking and start
listening! |
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Distributed: 2006-02-15 23:08:47 |
Word Count: 0 |
Page Views: 2159 |
Votes: 1 |
Rating: 5.00 |
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May I Help You? by Mary Ellen Warner |
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I would like to suggest that insisting on the same procedures
for all of your customers is possibly sending them to your
competitors! |
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Distributed: 2005-12-01 17:07:31 |
Word Count: 0 |
Page Views: 2309 |
Votes: 0 |
Rating: 0.00 |
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Hidden Cost of Multitasking by Mary Ellen Warner |
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Busy! Busy! Busy! Everyone is busy! What is the solution? Many
people believe that multitasking is the answer. I agree, if you
are a computer. Computers are masters of multitasking. |
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Distributed: 2005-11-16 21:56:48 |
Word Count: 0 |
Page Views: 1199 |
Votes: 0 |
Rating: 0.00 |
| 4. |
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Don't Touch That Phone! by Mary Ellen Warner |
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Are you creating barriers to effective communication with your
telephone manners? Take immediate action to eliminate obstacles
to successful communication. |
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Distributed: 2005-10-27 17:52:25 |
Word Count: 0 |
Page Views: 1275 |
Votes: 0 |
Rating: 0.00 |
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