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Help Desk Software: Exploring Deployment Options by Clark Tanner |
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IT professionals of today tend to have high expectations
with regard to the software tools they use to track and
manage their customer issues. Almost everyone who is
researching Help Desk software is looking for the
application that has the most powerful feature set at the
best price. |
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Distributed: 2010-12-14 10:15:00 |
Word Count: 772 |
Page Views: 5884 |
Votes: 4 |
Rating: 0.25 |
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Cutting IT Costs: A Software Change May Be “Just The Ticket” To Trim Your Bottom Line by Clark Tanner |
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Current economic trends are forcing more and more companies to
look for creative ways to reduce spending. When Senior Management
decides to cut the budget across the board, even IT departments
feel the crunch. That is why CTO's and IT Directors now have a
new mandate. They must scrutinize every dollar they are spending,
and make a decision as to what expenses are tied to 'must
haves' versus 'nice to haves'. |
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Distributed: 2008-07-22 12:00:00 |
Word Count: 649 |
Page Views: 4838 |
Votes: 5 |
Rating: 1.60 |
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Best Practices: Managing Your Assets in Conjunction with Your Help Desk Ticketing System by Clark Tanner |
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Are you tired of using multiple systems to keep track of your
assets and the issues which have been logged against them? Do you
have a way of tracking where your hardware is located and which
machines are causing you problems? Is managing all these
equipment details giving you a headache? With the growing demands
on IT departments, effective management of assets is more crucial
than ever. |
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Distributed: 2007-07-05 11:00:00 |
Word Count: 611 |
Page Views: 4811 |
Votes: 11 |
Rating: 2.09 |
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