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All Articles Written By: Clark Tanner

1.   Help Desk Software: Exploring Deployment Options by Clark Tanner
    IT professionals of today tend to have high expectations with regard to the software tools they use to track and manage their customer issues. Almost everyone who is researching Help Desk software is looking for the application that has the most powerful feature set at the best price.
    Distributed: 2010-12-14 10:15:00 | Word Count: 772 | Page Views: 5884 | Votes: 4 | Rating: 0.25
2.   Cutting IT Costs: A Software Change May Be “Just The Ticket” To Trim Your Bottom Line by Clark Tanner
    Current economic trends are forcing more and more companies to look for creative ways to reduce spending. When Senior Management decides to cut the budget across the board, even IT departments feel the crunch. That is why CTO's and IT Directors now have a new mandate. They must scrutinize every dollar they are spending, and make a decision as to what expenses are tied to 'must haves' versus 'nice to haves'.
    Distributed: 2008-07-22 12:00:00 | Word Count: 649 | Page Views: 4838 | Votes: 5 | Rating: 1.60
3.   Best Practices: Managing Your Assets in Conjunction with Your Help Desk Ticketing System by Clark Tanner
    Are you tired of using multiple systems to keep track of your assets and the issues which have been logged against them? Do you have a way of tracking where your hardware is located and which machines are causing you problems? Is managing all these equipment details giving you a headache? With the growing demands on IT departments, effective management of assets is more crucial than ever.
    Distributed: 2007-07-05 11:00:00 | Word Count: 611 | Page Views: 4811 | Votes: 11 | Rating: 2.09

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