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Voip Is It Better Than Traditional 'Copper Wire' Telecommunications?
Copyright (c) 2008-2023 Gavin Lively
Voice Over Internet Protocol or VoIP for short is better, cheaper, more dynamic, less resource intensive, and still presently tax free (although I see that changing in the near future)
As a business owner and a consumer what should you look for in a VoIP provider to ensure superior quality?
1. A VoIP provider that sends VoIP voice packets over it's own Private network without having to rely on the public internet
2. A VoIP provider that practices common sense QOS (quality of service) so as to have your voice communications take priority over data traffic on the same network
The arrival of VoIP has changed the landscape of telecommunications for everyone in the industry. The quality of the new internet technology, when it is good, is far superior to land line calls delivered via a "legacy" copper wire solution. When it's bad it has more to do with the lack of control of VoIP packets traversing the public internet to deliver its service.
Vonage, Lingo, Packet 8, and XO communications are huge, highly marketed VoIP providers focusing both on the residential market and commercial business market. These companies suffer a lot of industry wide "trash talking" about voice quality and over all quality of service in general. Although some of this abuse may be justified due to poor infrastructure planning most of the quality of service issues are due to relying on the public internet to deliver it's voice packets.
No one can predict what will happen to a VoIP voice packet once it leaves the controlled environment of the providers' network and ventures out into the wild west of the uncontrolled public internet.
VoIP work best when the service is delivered over a private network without having to traverse the public internet. Simply Bits in Tucson AZ has built out the largest privately owned VoIP and broadband network in southern Arizona. Simply bits is able to deliver its VoIP service with a common sense QOS protocols, to all businesses in southern AZ without having to have the VoIP voice packets traverse the public internet. What this equates to is VoIP the way it is supposed to be... Superior voice quality, with far more versatility, features and less overall cost than traditional telecommunications legacy copper line solutions.
QOS, ( Quality Of Service) : In the fields of packet-switched networks and computer networking, the traffic engineering term Quality of Service, abbreviated QoS, refers to resource reservation control mechanisms rather than the achieved service quality. Quality of Service is the ability to provide different priority to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow. Quality of Service guarantees are important if the network capacity is limited, for example in cellular data communication, especially for real-time streaming multimedia applications, for example voice over IP and IP-TV, since these often require fixed bit rate and are delay sensitive.
Why QOS is important when choosing a VoIP provider can make all the difference in the world. A "make sense" approach to QOS in business is to make sure that VoIP packets take priority over data packets that may travel over the same network. In layman's terms, you as a business owner would hate to have your important mission critical VoIP call cut-off or dropped because one of your employees decided to surf to MySpace or watch some YouTube videos. Properly engineered VoIP QOS would make this a non-issue The traditional, "legacy" copper wire telecom companies have been locked in a time warp. Many of the older companies still have a small bandwidth of only 300 to 3400 hertz and a limited dynamic range of around 50 to 60 decibels (compare that to a typical hi-fi sound system that spans 18,000 to 20,000 hertz with a dynamic range of around 100 decibels).
VoIP may force these leopards to change their spots. The typical bandwidth spans over 50 to 7000 hertz, but it can extend as high as 14k hertz. The dynamic range is also good. If the providers ever get VoIP service to a consistent delivery, there is no doubt that the quality will win out even the biggest skeptics (think Simply Bits of Tucson AZ)
VoIP and traditional telecommunications are worlds apart when it comes to sound. Traditional calls are like using a hand held FM radio compared to the VoIP which is more like a large hi-fi system.
VoIP still has a ways to go before it dominates the telecommunications industry. When it is good, it is the best thing available to subscribers. The problem is that it is not always good when it is delivered via the public internet as it's backbone (something Simply Bits of Tucson AZ has eliminated).
When VoIP voice packets are delivered via the public internet and the quality of service is bad,.. it is bad, and you wouldn't want to be on an important phone call, that's for sure.
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Gavin Lively is a Business Broadband Internet and VoIP consultant for all of Southern Arizona and focusing mainly on the city of Tucson AZ. Gavin can be contacted at his Web Site http://www.TucsonBusinessBroadband.com or reached by phone at 520-545-7287 for a free VoIP demo
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