WHY ARE SEARCH ENGINE FRIENDLY SHOPPING CARTS NEEDED?
The objective of any shopping cart or e-commerce system is to
allow visitors to shop on a business site for products they
want. Unfortunately, not all shopping carts are created equal
and not all search engines are created with equal capabilities.
Some search engines are able to navigate through dynamic sites
while others are not. Sometimes the search engines that are
able to navigate through dynamic sites have problems indexing
and navigating through the entire site.
These factors eliminate many e-commerce sites from the search
engine result pages or hamper their advancement to the top.
For a business to be competitive on the World Wide Web, all
of its pages need to be indexed and developed correctly.
For the past 10 years programmers have been developing
e-commerce systems that required the sites to compete at the
site level. This required many site owners to find a company
that could optimize their sites and create doorway or landing
pages that focused upon a product or category, or use any
number of other means to elevate the e-commerce site in the
search engines. These tactics have worked successfully, but
the search engines want pages that are of unique value to
present to their clients. Dynamic sites hamper the model
search engines desire.
In order to meet the demands of the search engines and be
indexed by all search engines new techniques must be employed.
These new techniques can make an e-commerce system more search
engine friendly, if they are developed correctly. Some systems
will never be search engine friendly and result in less than
adequate placement in the search engine result pages.
WHY ARE SOME E-COMMERCE SOLUTIONS NOT SEARCH ENGINE FRIENDLY?
There are many factors that come into play when attempting to
determine if an e-commerce system is not search engine friendly.
These factors are important to understand and can help you
determine if the system is right for you.
CGI-BIN and Scripting Languages
Shopping Carts or e-commerce systems using the CGI-BIN format
typically utilize the PERL scripting language. When a search
engine finds /cgi-bin/ in a URL it typically ignores it. There
are however some search engines that can index beyond the
/cgi-bin/ element of the URL. However, there are many that
cannot and do not index beyond the /cgi-bin/ element.
Then we have the database driven shopping cart or e-commerce
system that operates on one of the more advanced Object Oriented
Event Driven (OOED) languages such as PHP, ASP, .NET, .JSP, or
Cold Fusion (just to name a few). These advanced languages
utilize the question mark (?) and ampersand (&) in the URL to
identify the variables required to pull the information out of
the database and into the dynamically generated page. Not all
search engines are able to index beyond the question mark (?)
or the ampersand (&) making it difficult to be indexed by all
search engines.
Meta Data
Shopping carts or e-commerce systems typically re-use the same
set of Meta keywords and Meta descriptions throughout the
dynamically generated pages. This simply means that an orange
would have the same Meta keywords and Meta description as an
apple. Obviously this does not work very well for search
engines that utilize the Meta keywords and Meta descriptions.
The Meta keywords and Meta descriptions should be based upon
the product or the category.
Page Titles
Page titles are one of the most important elements in search
engine optimization. Page titles inform the purchaser that
your page offers exactly what they are looking for. Since
many e-commerce solutions re-use the same page title which is
typically the company name or the site URL, it can prevent your
site from moving to the top of the search engine results. Each
page should stand on its own.
URL Rewrites
Many programmers use URL rewrite technologies to make the URL's
friendly to the search engines. However, not all rewritten
URL's are created equal. Some people rewrite URL's to simply
remove the question mark (?) and ampersand (&) from the
resulting URL. Nevertheless, this does not provide the best
form of rewritten URL.
Hidden Session ID's
Hidden session id's are session id's that are placed in the
link, but not in the resulting URL. Because session id's use
the question mark (?) or ampersand (&) in the link, this causes
many search engines to cease attempting to index the site.
Session id's are used to keep track of the visitor as they add
items to their cart for purchase. Not all shopping carts
utilize session id's, but those that do can cause problems if
not properly programmed to keep the session id's out of the
links. Some programmers use cookies, but those can also be
problematic if the shopper turns cookies off like so many
people do.
Heading Tags
Heading tags are those tags that identify the importance of a
piece of content and elevate it above the remaining content.
For example, an <h1> heading tag is the most important of all
heading tags. When a page uses the <h1> tag it announces to
the search engines that the enclosed text is of vital importance
and it is usually the topic of the page.
For example, a page about Mandarin Oranges using an <h1> tag
enclosing the words Mandarin Oranges identifies to the search
engine that the main topic of the page is, in fact, Mandarin
Oranges. This can elevate your page above all others that talk
about Mandarin Oranges if they do not utilize the <h1> tag.
Over use of the <h1> tag on a single page can be considered
"spam" by the search engines. This can get the page banned
and may even get the site banned for "spamming".
ALT Attributes
ALT attributes are typically ignored in the majority of CGI-BIN
and scripting language e-commerce solutions for various reasons.
These reasons could be as simple as the belief that the site
owner or webmaster doesn't understand the value of these fine
attributes to the programmers didn't understand their value and
thought the exercise of adding extraneous information was not
worth the effort. However, they are just as important as the
other content describing the item or product.
Flash Navigation
Some programmers feel it is important to utilize Flash to
enhance the site presentation. Improperly using Flash actually
causes problems for many sites. If the search engines can't
see the links, the search engines can't navigate the site.
JavaScript Navigation
JavaScript is an executable script operating on either the
client-side or the server-side. This technology allows for the
use of "eye candy" and it does not allow navigation through the
entire site by some search engines because they cannot execute
or parse the codes to perform the navigation required to reach
the other pages.
Frames
Frames provide an easy way to manage navigation in one window
while providing the content in another window. While this may
sound good, search engines only understand that a page is a page
and doesn't take into account supporting pages required by the
frameset. That means if a person finds that page, they can't
navigate to the other sections of the site.
Coding to Standards
Many times when a site is developed the programmer writes codes
that are not standards compliant. This can create problems in
many of the browsers available and means that the visitor isn't
able to utilize the site. If the visitor isn't able to use the
site, the visitor isn't able to shop.
UNDERSTANDING THE PROBLEMS
CGI-BIN Directories
CGI-BIN directories have been ignored for the most part by more
search engines than I would care to count. Typically search
engines ignore CGI-BIN directories because the URL created by
the CGI scripting language includes the question mark (?) and
ampersand (&).
Until a few years ago, search engine wouldn't even dare approach
a CGI-BIN directory. Google™ can index those pages, but their
success is not always 100 percent. Other search engines do not
have the capability to index within the CGI-BIN directory which
limits the site owner's ability to be found.
This single fact led many e-commerce site owners to find search
engine optimization companies to optimize their web sites and
build doorway pages linking to the items within the CGI-BIN
directory.
There are two types of set up for the CGI-BIN e-commerce system.
Situation #1:
The e-commerce system is dynamic and uses a flat-file or
database that presents the items and categories in a dynamic
fashion. Sites using this type of system provide pages based
upon some template that then pulls the information from the
database into the final page. Because site owners may not be
trained on search engine optimization they would end up hiring
a search engine optimization company to build these pages which
are called doorway pages.
Situation #2:
The second situation calls for external pages that connect
directly to the cart page which shows the items ready for
purchase. This is distinctly different from the above situation
because the system relies upon external pages that have "add to
cart" buttons or links. When the link or button is clicked the
link informs the shopping system that an item has been added to
the cart.
This situation requires the site owner to add the items to a
flat-file or database for the shopping system to know the price.
It also requires the site owner to maintain the external pages
with the correct information. If the programmer or site owner
ignores either side of the equation the system would fail and
items could not be added to the cart for purchase.
Scripting Languages
Scripting languages are similar to CGI-BIN situations due to
the fact that they rely upon database queries which then result
in question marks (?) and the ampersands (&) in the URL. These
two elements prevent many search engines from navigating the
site properly. If the search engines cannot navigate the site,
the search engines cannot index the pages on the site.
This has left many e-commerce site owners having to employ the
skills of search engine optimization companies to build doorway
pages. These doorway pages promote the products and then add
links to the item in the e-commerce system where the item can
be added to the shopping cart. Depending upon the set up of
the e-commerce system a link may be added that adds the item
directly to the cart where the quantity may be adjusted.
This requires the inventory and prices be maintained in two
places. First, the database the scripting languages accesses
and second the external pages.
Both the CGI-BIN and scripting languages can increase the cost
of doing business online because of the increase in hours spent
maintaining the web site.
Meta Data
Both CGI-BIN and scripting language versions of e-commerce
typically re-use the same Meta keywords and Meta descriptions
throughout the entire e-commerce site. The categories and
items then have the same keywords used on the front page and
the secondary pages of the site. This creates problems when
we review the situation with oranges and apples. Certainly
fruit would apply, but it wouldn't be a good keyword if we
were attempting to sell Mandarin Oranges or Delicious Red
Apples. We would want keywords and descriptions that meet
the needs of the individual products for the pages that
present the individual items. Categories could be as broad
as Fruit, but could be as concise as Apples.
For the Mandarin Oranges, the optimum Meta keywords would be:
<meta name="keywords" content="mandarin oranges, oranges
mandarin, oranges, mandarin">
The Meta description would be best as follows:
<meta name="description" content="Mandarin oranges provide a
sweet flavor and are easy to peel.">
However, as mentioned above these systems typically do not
allow for individual Meta keywords and Meta descriptions. The
nature of these systems actually holds your item and category
pages down in the search engine results.
Page Titles
Page Titles announce the topic of the page. In the majority of
e-commerce solutions available the Page Title simply reflects
the name of the site or the name of the company. This does not
help in optimizing a page about Mandarin Oranges unless the
name of the company is The Mandarin Orange Company.
When a person does a search in the search engines they look at
the titles provided. If your page comes up first in the search
engines and is among a series of results that list off names of
companies and your Page Title is reflected as Mandarin Oranges
the searcher will more than likely click on your link. Page
Titles allow for advertising the topic of your page and should
be programmed to correspond with the topic of your page.
When optimizing a page for a web site the Page Title is
considered one of the most important elements available to the
SEO professional. Page Titles play an extremely important role
in proper optimization and should not be used haphazardly.
URL Rewrites
URL rewrites are programming techniques that allow the returned
URL to be more search engine friendly by removing the question
mark (?) and ampersand (&) from the returned URL found in the
location or address bar. This enables the search engines to
index the page without having variables or session id's
interlaced into the URL.
There are two types of URL rewrites. Each meet the same purpose,
but the advanced URL rewrite is more search engine friendly.
The following examples will give you an idea of the important
factors.
Non-URL Rewrite URL
http://www.yourdomain.com/shop.php?cat_id=1&item_id=2
The above URL indicates to the database that the returned
information should be from the category with id equal to 1 and
the item id equal to 2. This works fine for the system because
it understands the variables. Many search engines however do
not understand this form of URL.
Simple URL Rewrite
http://www.yourdomain.com/shop/1/2.html
The simple URL rewrite will take the URL and modify it so that
it appears without the question mark (?) and ampersand (&).
This enables all search engines to index your all of your pages,
but still lacks in some important areas.
Advanced URL Rewrite
http://www.yourdomain.com/oranges/mandarin_oranges.html
The advanced URL rewrite enables your URLs to include your
keywords. This is another location search engines look for
important information about your pages. Being able to
include keywords in your URL helps elevate your page to the
top of the search engine result pages.
Hidden Session ID's
Hidden session id's are not exactly hidden, but they are
typically hidden from view of the visitor and not placed in the
returned URL. The links with session id's include the question
mark (?) and therefore can prevent many search engines from
navigating and indexing your site.
Some people attempt to defeat this problem with cookies, but
cookies present a different problem. Since some people are
concerned with privacy issues they block cookies and therefore
are unable to shop if the cart requires cookies. Session id's
keep a temporary record on the visiting computer while keeping
a corresponding session number in memory or in a database.
Heading Tags
Heading tags are identified with the following HTML tags: <h1>,
<h2>, <h3>, <h4>, <h5>, and <h6>. The <h1> tag is the most
important heading tag while the <h6> tag is the least important.
When a page uses the <h1> tag it informs the search engines
that the page is about a specific topic and elevates that piece
of content above the remainder of the content. The remainder of
the content is then considered supporting information and should
include the same words in more than one instance for best
results.
ALT Attributes
ALT attributes provide a two-fold function. The first function
is to allow the site to become accessible to the blind user.
Because blind users cannot see the picture the ALT attribute
allows for a description of the image. This aids the blind
user in understanding the information available on the page.
The ALT attribute also allows for adding keywords or the product
name in a text element for the product picture. This adds
relevance to the content and is used by the search engines
to elevate the positioning of the page in the search engine
results.
Flash Navigation
Flash is an interesting tool used for presenting information in
an interesting and interactive manner. Many designers use Flash
to create web sites because they can control the environment.
Flash requires plug-ins for the browsers to navigate and use
the site.
If a navigation element is created in Flash the links are hidden
from the source codes for the page and therefore inhibits search
engines from navigating through the site. This single fact
blocks the site from becoming completely indexed by the search
engines.
JavaScript Navigation
JavaScript navigation brings to the table several issues that
need to be understood. First, the codes are executable on
either the server-side or the client-side and require the
ability to utilize JavaScript. The majority of search engine
spiders or robots are not programmed to parse the information
in the JavaScript to reach the subsequent pages.
Second, if the visitor is unable to use or has turned off
JavaScript support they are unable to navigate the site. This
creates problems for these users when they attempt to utilize
the site.
The only work around when including JavaScript navigation
elements is to provide a link set some where on the page that
the visitor or search engine spider can navigate through.
Frames
When frames came out the reason for them were simple; browsers
did not have great caching capabilities. Because of this the
browser would continually have to download the navigation
buttons, logos, and other images. This slowed down the
performance of web sites since broadband was not available
at that time. Browsers have improved their caching capabilities
and therefore this technique is no longer needed.
Search engines index each page on its own without the concerns
of supporting pages or pages required for the site to function
correctly. Therefore, if a page has no links on it or only links
to a limited set of other pages, the visitor may not be able to
find the remaining pages. Additionally, the average Internet
user may not understand how to get to the main page of the site
or as is typical, they'll leave and find another site to use.
Coding to Standards
Some people will debate this issue and continue to utilize
their same coding techniques and utilities.
Coding to Standards means that the pages are programmed to be
valid and comply with the standards established by the World
Wide Consortium or the International Standards Organization.
The World Wide Web Consortium has several different levels of
HTML programming available. These programming languages are
HTML and XHTML, just to name a couple. Search engines can
index the pages even if they are not standards compliant, but
being standards compliant ensures that the broadest array of
browsers can use the pages.
Coding to standards also means that there are ways to increase
the relevance of the pages by using techniques not available to
non-standard compliant pages.
ADVANTAGES OF A SEARCH ENGINE FRIENDLY SHOPPING CART
Search engine friendly shopping carts are developed in such a
way as to promote the items and categories above the remainder
of the site. However, to be a search engine friendly shopping
cart the system must first comply with the search engine
guidelines for quality. One element this truly not search
engine friendly is the ability to post duplicate content across
many domains.
Typically when an e-commerce system is developed it promotes
the site above the categories and items. To this means, the
items and categories rely upon how well the site performs in
the search engine result pages. The site may not perform as
well as items or categories can perform.
When a person performs a search for an item they are looking
for an item. If they have to perform a search on a site they
are then doubling their efforts and may leave the site faster
due to frustration and the inability to locate the item they
want in a timely fashion.
Some business owners think this is a model idea because the
shopper may find something else they want or need. This is a
truth, but it is also a burden on the shopper.
If that same shopper landed on the exact page that had the item
they were looking for with the ability to add it directly to
their cart for purchase, the likelihood of their purchase
increases. Not necessarily out of a pricing issue, but out of
a time savings issue.
This allows the shopper to add the item and then go back and
find additional items they may want or need. There are other
tools available to help a shopper find other interesting or
corresponding items. The site features can be as complex as
desired to meet the marketing needs of the business.
The true objective of any shopping cart is to allow easy use
and ability to find desires products. Without this capability
the site performs poorly. Think of a food store and understand
why they have items grouped and ordered the way they do. Your
online store should operate in this same fashion, but with the
enhanced ability to cross-reference products.
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