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Depending upon how much you enjoy writing, writing sales
proposals can be a joy, purgatory, or something in between.
However, if you sell a complex product or one that involves the
delivery of professional services, learning how to write
effective selling proposals can be critical to your success.
Some proposals are written in response to an RFP (Request for
Proposal) or RFI (Request for Information). Organizations that go
to the trouble of writing RFP's want to receive highly structured
proposals, as this makes it easier for them to compare responses
from various bidders.
Some proposals are "Boilerplate Bombs". These proposals tend to
be long, boring, and tedious to read. Often these proposals are
written under the assumption that "bounce factor" (how high
objects on a desk bounce when the proposal is dropped on the
desk) is what makes a proposal effective.
The proposal category that is the focus of this article is
EFFECTIVE SELLING PROPOSALS. These proposals are lean, highly
focused, customer-specific documents that are written to sell
anyone that reads them. How can a written document accomplish
this feat? Through text that invokes EMOTION and provides
COMPELLING REASONS that support a buying decision.
Before we go any further, let's review the single biggest mistake
in proposal generation - lack of proper opportunity
qualification. Companies waste incredible amounts of time and
resources preparing proposals for poorly qualified opportunities.
These proposals have little chance of producing sales.
When you are armed with the necessary opportunity qualification
information and you have made a conscious decision that the
opportunity warrants the investment of time and resources
required to generate a quality proposal, you are ready to write
an effective selling proposal. To aid you in this undertaking,
here are brief descriptions of nine suggested proposal sections:
1. Opening
This is usually a single paragraph where you thank the people
that provided the opportunity qualification information and set
the stage for the proposal. The last sentence of the paragraph
should list the primary value the prospect will receive by making
the proposed investment.
2. Background
Your prospects know a lot about their own companies. They don't
need you to provide them with a chronological history or a bunch
of unnecessary facts. The bulk of this section should focus on
selected facts concerning the SPECIFIC business functions or
departments that your solution will impact.
3. Current Situation
This is where you really start selling. In this section you lay
out the prospect's business problems and the impact of the
problems…in painful detail. Your goal should be to invoke your
prospect's NEGATIVE emotions (fear, frustration, pain, etc.).
4. Desired Results
Your goal for this section should be to invoke your prospect's
POSITIVE emotions (relief, joy, satisfaction, etc.) by helping
your prospect visualize the "desired state" for their business.
5. Business Impact
This is where you justify the acquisition. What impact will your
solution have on your prospect's business? How will their
operations and financial results change for the better?
6. Decision Criteria
If you don't have a comprehensive list of the criteria that your
prospect will use to make their decision, you probably shouldn't
be writing a proposal. List all of their decision criteria here.
7. Decision Process, Time Frame, and Budget
The purpose of including this information in the proposal is to
make sure you and your prospect share the same expectations.
8. Next Steps
There should be specific next steps (and related time frames)
that are expected to take place after you submit your proposal.
List them here to make sure you and your prospect are "on the
same page".
9. Closing
Close with a final paragraph that summarizes why your product or
service is the best solution for your prospect, plus a positive
statement of expectation.
Do you see the power of this type of proposal? Do you see the
benefit of eliminating volumes of boilerplate that do not address
your prospect's SPECIFIC and IMMEDIATE needs and concerns? Do you
see how an effective selling proposal can influence the thinking
of decision makers and influencers, even if you have had limited
(or no) personal contact with them?
If you construct your proposals in this manner, you will maximize
your return on proposal writing time and resource investments.
Writer's Resource Box:
Sales performance expert Alan Rigg is the author of How to Beat
the 80/20 Rule in Selling: Why Most Salespeople Don't Perform
and What to Do About It. His company, 80/20 Sales Performance,
helps business owners, executives, and managers DOUBLE sales by
implementing The Right Formula™ for building top-performing
sales teams. For more information and more FREE sales and sales
management tips, visit http://www.8020salesperformance.com.
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Stand out from the crowds. Educate your prospects and they will turn to you for more knowledge. When they turn to you for more, they will visit your website. It is up to your website copy to sell your products, NOT your article. Provide great information and at your website, address how the prospect will benefit from what you are offering. Using these things in conjuction will help your cash register to ring.