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I have received a number of requests for advice from salespeople
and sales managers that sell "commodity" products and services.
When I refer to commodities, I don't just mean pork bellies or
frozen concentrated orange juice. A commodity is any product or
service where the target prospect is likely to be thinking:
"I get contacted by (X) salespeople a day that sell (whatever
they perceive your product or service to be). Why should I
spend any of my time with YOU?"
How can salespeople prospect successfully if their target
prospects see them as just one of many possible (and nearly
identical) sources for a product or service?
The key challenge when prospecting in a crowded field is finding
some way to capture enough of a prospect's attention to convince
them to meet with you. This all-important first meeting is the
starting point for building a relationship, which in turn is a
crucial element of success in "commodity" sales. Here are four
strategies that will help you win more of these elusive first
meetings:
1. Write and Distribute Special Reports
What special report could you write that would be useful to your
target prospects? Conduct the necessary research, write the
report, make sure your name is highlighted on the cover page, and
get the report into your prospect's hands.
What is the value of a special report that you have authored?
Think about it -- How many of your competitors have AUTHORED a
special report? Do you think authoring a special report might
create the impression of significant or unusual expertise? Do you
think it might increase your credibility with your target
prospects?
2. Deliver Business Interest Seminars
Seminars are another great way to build credibility and initiate
relationships. To be effective, they need to address subjects
(ideally, problems or frustrations that your company solves) that
your target prospects really care about. You and your company can
offer these seminars on your own or in partnership with suppliers
or other (non-competing) companies that wish to pursue the same
target prospects.
3. Build Relationships With Other Salespeople Who Sell to Your
Target Prospects
What other products and services do your target prospects buy?
Which companies provide those products and services? Who are the
salespeople for those companies?
Look to establish mutually beneficial relationships with
salespeople from non-competing companies where you can REFER
prospects to each other. Your success rate for booking
appointments from referrals should be much higher than your
success rate with cold calls.
4. Learn From Successful Salespeople in Your Company Who Have
"Cracked the Code"
You don't have to re-invent the wheel. Invite the successful
salespeople in your company to lunch or dinner. Use your time
together to pick their brains by asking them the following
questions:
* How did they achieve success?
* What are their favorite prospecting techniques?
* If they are at a stage where they are focusing solely on
servicing existing accounts, how did they originally initiate
their relationships with these accounts?
After the meeting, think about what they said and decide which of
the suggested prospecting approaches might fit well with your own
talents and interests.
Conclusion
The key challenge when prospecting for "commodity" product or
service sales opportunities is capturing enough of your
prospect's attention to convince them to meet with you. Use these
four strategies to win more of those elusive first meetings!
Writer's Resource Box:
Sales performance expert Alan Rigg is the author of How to Beat
the 80/20 Rule in Selling: Why Most Salespeople Don't Perform
and What to Do About It. His company, 80/20 Sales Performance,
helps business owners, executives, and managers DOUBLE sales by
implementing The Right Formula™ for building top-performing
sales teams. For more information and more FREE sales and sales
management tips, visit http://www.8020salesperformance.com.
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Stand out from the crowds. Educate your prospects and they will turn to you for more knowledge. When they turn to you for more, they will visit your website. It is up to your website copy to sell your products, NOT your article. Provide great information and at your website, address how the prospect will benefit from what you are offering. Using these things in conjuction will help your cash register to ring.