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Creates Business Success
Copyright 2004, Mark Munday
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It is often said that you just can't be everything to everyone.
This is especially true in business. The worst thing business
owners can do is to delude themselves into thinking that
everyone is in their buying audience.
Trying to satisfy everyone's requirements for your products or
services is a really big ask. And it is a thankless task too.
You run the risk of being only moderately successful at keeping
all your customers happy. This means that customer satisfaction,
on average, probably won't be high enough to bring you lots of
referrals and repeat business. And your business will be only
moderately successful.
As a small business owner, you will do far better if you focus
the delivery of your offering on satisfying the needs of a very
specific subset of the market. Because your niche market has
well defined needs, it is easier to satisfy them. And your
selected customers are like to be a lot more pleased with your
services.
You make a much bigger splash by jumping up and down in a
puddle, than when you bob up and down in the sea. Similarly,
focusing on a niche target market means that you have a much
greater impact on the customers you serve. Customer satisfaction
soars. And your reputation as a specialist grows as customers
pass the word around.
The need for a well defined market niche increases dramatically
as markets become more competitive. Having a market niche
enables you to differentiate yourself from competitors. And
it provides you with a steady stream of business, even in the
most crowded, fiercely competitive market.
Let's consider an example. Imagine that you are an ex-accountant,
and that you have decided to cash in on the booming internet
business market. So, you buy some equipment and software, and
you set yourself up to provide website hosting services.
The market for this service is enormous. Millions of new
websites are created every year. And the rate of growth is
skyrocketing. But you are dismayed to find that attracting any
of this business is almost impossible for a small newcomer like
you. There are so many people out there doing the same thing at
cutthroat prices, that you just can't get your business off the
ground.
Imagine how different your experience might have been if you
only offered this service to accountants, together with a suite
of tools accountants require for servicing their clients over
the internet. As an ex-accountant, you would understand the needs
of your target market very well. So you could put together a
compelling service offering. You would also have the credibility
it takes to inspire confidence in prospective clients.
Your specialisation would give all accountants out there who
want to get on the net, a really good reason to do business with
you. The size of this target market would be a small fraction of
all the people creating websites. But your ability to penetrate
this niche market would be infinitely greater. As a specialist,
you are also able to charge more for your products and services.
Which means that you don't have to compete on price.
Dominating a niche market means that you are well placed to
build a compelling competitive advantage. One that brings you
sustainable business success in a highly competitive market.
Applying this principle will make any business more successful.
You can base a market niche on various criteria : your location,
profile of your customers, industry knowledge, people you know
etc.
Think of how you can add value for your customers in a way that
no one else is doing it. And use this as your starting point.
Your objective should be to create and take ownership of a
market niche. And to do it in a way that makes your position
virtually un-assailable.
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As a Business Strategist and Coach, Mark works with business
owners to help them achieve their business goals. He has just
unveiled a unique and revolutionary system for building your
business into what you really want it to become. Be sure to
review it at http://www.StratPlanWizard.com
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This article was originally written: January, 2004
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The article on this page is Copyright © 2004, Mark Munday
You are not required to show the creative commons license notice when you reprint this work.

This work is licensed under a Creative Commons License.
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Article Marketing Tips:
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- Stand out from the crowds. Educate your prospects and they will turn to you for more knowledge. When they turn to you for more, they will visit your website. It is up to your website copy to sell your products, NOT your article. Provide great information and at your website, address how the prospect will benefit from what you are offering. Using these things in conjuction will help your cash register to ring.
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