In Business Since 2001 We accept Paypal
Home for Writers for Publishers Article Directory Article Search
Guides
Article Marketing Secrets
20-Min Article Writing
Author Resource Box
35 Traffic Strategies
Kindle Uploads 101
Fantastic Fiction Decoded


Click Here to
see on Amazon


Site Navigation
Home

Writing Services
+ FAQ

FAQ

+ About Us
+ Blogs
Search Tools
+ Search Our Articles
Article Directory
+ Authors
+ Articles
Other Sites We Own
Writing Puzzle

Professional Book Marketing

Platt Publishing

Marketing Help


 
Article Teaser: The author observes that many operations leaders are getting a fraction of the results they are capable of, because they overlook a critical results-driver, motivation. These leaders see motivation as “soft” way to get results — as opposed to the “hard” determinants of cycle time, quality control, etc. — and so they avoid using it. The author asserts motivation is a “hard” tool to be used daily as a practical results-producer.

Keep reading below...

Motivational Operations

Copyright (c) 2004-2017

There’s an inexorable law operating in business. I call it the law of UP — Unfulfilled Potential. One can see aspects of this law working in other areas:

For instance, in neurophysiology, humans are supposed to use only a fraction of our brains' capabilities; in technology, superconductivity is not yet widely available; and in medicine, the harnessing of the body’s abilities to fight cancers is only just beginning to be understood and realized. But the law of UP is particularly dominant in the business world — and especially in operations. Operations is the blocking and tackling of any organization, the fundamentals that create the foundation for consistent success.

It’s such an important function that in many companies the Chief Operating Officer is usually the next in line for the job of CEO. If a company is not doing operations well, all of its other functions are diminished.

Having consulted with operations leaders in a variety of top companies for two decades, I’ve seen that many are unfortunately strict adherents to the law of UP — for one main reason: They’ve neglected an all-important results-driver, motivation.

Clearly, many factors further operational excellence: capital, cycle time, technological advancements, quality, efficiencies, etc. But motivation is the most fundamental, operational determinant at all, for it drives all the others.

After all, operations is the sum of people doing many jobs; and when skilled people are motivated to accomplish those jobs, great results happen.

But many operations perceive motivation as “soft” — as opposed to the “hard” factors of cycle time, quality control, etc. — and so either ignore it or struggle with actualizing it on a daily basis.

I see motivation, however, as a “hard” determinant of operations that can be a concrete, a practical results-producer.

I’m going to provide four imperatives that you can use right away to achieve consistent increases in operational results. But before I do, I’ll offer a working description of motivation. For leaders often fail to motivate others because those leaders misunderstand the concept of motivation.

The best way for me to describe it is to describe what it is not.

Motivation is not what people think or feel. It’s what people do. Look at the first two letters of the word, “mo.” When you see those letters in a word, such as “motor”, “motion”, “momentum”, “mobile”, etc., it usually means action of some kind. Look at motivation as action too. If people are not taking action, they are in point of fact not motivated.

Motivation is not something we can do to somebody else. It is always something that that someone else does to themselves. Look back over your career, and you will see that the motivator and the "motivatee" were always the same person. As a leader, you communicate, but the people whom you want to motivate must motivate themselves.

Motivation is not a dispassionate dynamic. It is an “emotional” dynamic. The words “motivation” and “emotion” come from the same Latin root word, which means “to move.” When we want to move (motivate) people to take action, or in truth have them motivate themselves, we engage their emotions. Put another way: People will not take action for more results faster continually unless their emotions are engaged.

Finally, the best way to enter into a motivational relationship with people is not by distant communication but the kind of face-to-face speech that has people make the choice to be committed to your cause.

Those are descriptions of what motivation truly is. But descriptions alone won’t help you meet the challenges of UP. You must follow clear imperatives to help you transform descriptions into results.


Here are four that will help you cultivate motivational operations.

1. Give Leadership Talks Not Presentations. The difference between a presentation and a leadership talk is what Mark Twain said the difference between the almost right word and the right word is. “That is the difference,” he said, “between the lightning bug and lightning.”

Let’s understand the basic difference between the presentation and the leadership talk. Presentations communicate information; but leadership talks have people believe in you, follow you, and, most important of all, want to take leadership for your cause.

My experience has taught me that 95% of all communication in business is accomplished through the presentations. However, if 95% of communication were accomplished through the leadership talk instead, leaders would be far more effective in getting results.

So before you speak to people, and leaders speak 15 to 20 and more times a day, ask yourself if you are simply providing information or are you motivating those people to motivate themselves to take action for results.


2. Create Motivational Systems. Most operational leaders are good a systemizing quality initiatives, cycle time, efficiencies, etc. But few understand that some of the most important systems they can put into place are systems that help people make the choice for motivation.

A particularly effective motivational system is one that saturates operations with “cause leaders.”

Unquestionably, people accomplish a task better if they are not simply doing it but taking leadership of it instead. When we are challenged to take leadership, we raise our performance to much higher levels. With that in mind, create systems that identify cause leaders, challenge them to take specific leadership action, and support those actions through systematized training and resource allocations.


3. See Results Not as An End But as a Motivational Process. Clearly, you have to get results. But many operations leaders misunderstand what results are about. I teach leaders the concept of achieving “more results faster continually” — not by speeding up but instead by slowing down and working less, by putting the motivational imperatives into practice. Leaders understand the “more results faster” aspect — but they often stumble when it comes to the “continually” aspect.

We can usually order people to get more results faster. But we can’t order people to do it on a continual basis. That’s where motivation comes in. Instead of ordering people to go from point A to point B, say, we must have them want to go from A to B. That “want to” is the heart of “continually.” When we understand results this way, understand that we must achieve “more, faster” on a continual basis, then we begin to make motivational operations a way of life.


4. Challenge People to be Motivational Leaders. The imperatives are powerful when you use them consistently. But they are even more powerful when you have your leaders use them and teach others to use them. After all, you alone can’t create motivational operations. You need others to help you do it, especially those mid-level and small-unit leaders. If they are not putting the imperatives into practice every day, your attempts to raise the standards of operations to a consistently high motivational level will falter.

Define the success of your leadership by how well your leaders are leading, and you are well on your way to making motivational operations a reality.

Once you begin to institute motivational operations by applying the four imperatives, the law of Unfulfilled Potential becomes your competitor’s worry, not yours.


============================= 2005 © The Filson Leadership Group, Inc. All rights reserved. =============================


About The Author: Shop Amazon - Top Gift Ideas
The author of 23 books, Brent Filson’s recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. – and has worked with thousands of leaders worldwide during the past 20 years helping them achieve sizable increases in hard, measured results. Sign up for his free leadership ezine and get a free guide, “49 Ways To Turn Action Into Results,” at http://www.actionleadership.com

Follow "The Phantom Writers" on Twitter (@phantomwriters)
to be notified when new articles are made available.


VOTE ON THIS ARTICLE
Needs Work >> 0 - 1 - 2 - 3 - 4 - 5 << Excellent Article

Tell our authors what you think about their article.



Top-Level Category: Articles

10 Most Recent Articles Written by Brent Filson

New Leadership For A New War
Written by: Brent Filson | Distributed: 2005-01-26 | Word Count: 0 | Page Views: 694
The author observes that the war on terror calls for a new kind of leadership. Just as the war is “asymmetrical”, it needs “asymmetrical leadership” to help win it. Fortunately, such leadership doesn’t have to be invented. It’s already been developed by business leaders for the past several decades in the global marketplace.

Ringing Doorbells Without Howitzers
Written by: Brent Filson | Distributed: 2005-01-18 | Word Count: 0 | Page Views: 508
Reducing costs through wholesale layoffs may provide quick hits on balance sheets, but its clumsy blows can disrupt operations. Brent Filson shows operations leaders a surprisingly more effective way to achieve cost reductions as well as enhanced efficiencies.

Leadership Like White-Water Canoeing
Written by: Brent Filson | Distributed: 2005-01-13 | Word Count: 0 | Page Views: 601
Despite the fact that globalization has forced leaders to transform the way they do business, many of them are nonetheless engaged in outmoded methods of leadership. These methods are centered on the “order” way of leading, which relies on directing people to accomplish tasks. But because order-leadership requires hierarchical dynamics of command and communication, it founders in an environment of rapid change. New ways of leading must be developed to enable businesses to thrive in the today’s storms of historic change. Such leadership involves not ordering people to do tasks but having those people “want to” do the task. Its when people “want to” that they become highly adaptive and competitive. Such leadership has three principle qualities. It is motivational, action-based, and results-driven. Filson examines these principles in this blue print for new leadership action.

How To Use A Powerful Leadership Tool To Step Up Sales Results
Written by: Brent Filson | Distributed: 2005-01-11 | Word Count: 0 | Page Views: 592
Brent Filson observes that sales people often achieve a fraction of the results they are capable of because they neglect to apply a powerful leadership tool that can be used in many sales processes. It’s a tool he has taught to thousands of leaders worldwide for the past 20 years, and when used in sales, it can substantially step up results.

A New Age Of Small-Unit Leadership
Written by: Brent Filson | Distributed: 2005-01-05 | Word Count: 0 | Page Views: 655
Brent Filson asserts that the key to organizational success is not just a function of large movements of capital, people, and infrastructure but in a single, priceless aspect, small-unit leadership. He offers suggestions on how to develop and institute small-unit leadership in your organization.

The End Of Marketing
Written by: Brent Filson | Distributed: 2004-12-22 | Word Count: 0 | Page Views: 894
Traditional marketing is overloaded with analytical methodologies and statistical suppositions. Such marketing, as a stand alone business tool, must end. A new and more successful growth-dynamic must replace it. That dynamic is tied to human emotions and the results-producing actions those emotions trigger.

The “Greatest” Leaders Are Often The Worst Leaders
Written by: Brent Filson | Distributed: 2004-12-10 | Word Count: 0 | Page Views: 809
So called “great” leaders are often the worst leaders when they fail to leave a strong culture of leadership excellence behind after they depart the organization.

Leadership Development And Jumping Out of Airships
Written by: Brent Filson | Distributed: 2004-12-02 | Word Count: 0 | Page Views: 614
The Leadership Development function in many a corporation has often been viewed as a sideline when compared to such functions as sales and marketing. Yet Leadership Development can and should be seen as integral to a company’s bottom and top lines. Here are two simple ways to make it happen.

A Whack Up Along Side Of The Head Of Human Resources: The Leadership Imperative
Written by: Brent Filson | Distributed: 2004-11-23 | Word Count: 0 | Page Views: 699
Human resources, despite the function's complex activities, should have a fundamentally simple mission, yet it is a mission that is being neglected by many HR professionals. I call that mission the Leadership Imperative — helping the organization recruit, retain, and develop good leaders. Here is a three-step action plan to get the HR function off the sidelines and into the thick of the game.

Are You Sabotaging Your Career?
Written by: Brent Filson | Distributed: 2004-11-19 | Word Count: 0 | Page Views: 599
Most leaders are sabotaging their careers because they are giving presentations and speeches rather than leadership talks. In terms of being a results-generator, the leadership talk far surpasses the presentation or speech. Here are three questions you must ask and answer before you can give a leadership talk. If you answer “no” to any one of the questions, you can’t give one.

All of Author's Articles on this site:

Most Recent "" Articles

Ann Arbor, MI Offers A Lot Of Year-Around Family Fun
Written by: Jeb Maxwell | Distributed: 2010-01-20 | Word Count: 595 | Page Views: 2367 | Votes: 6 | Rating: 1.67
Ann Arbor, Michigan is the home of the University of Michigan, a leading institution of higher education. Ann Arbor is a wonderful place to visit. The University is co-mingled with the city and greatly expands the cultural places and events available in the area.

Flowers Are The Perfect Gift For Father's Day
Written by: Wesley Berry, AAF | Distributed: 2008-02-20 | Word Count: 486 | Page Views: 3597 | Votes: 9 | Rating: 2.44
Dads everywhere have Sonora Smart Dodd to thank for getting Father's Day started. In 1909, Sonora sat in a church in Spokane, Washington listening to a sermon expounding on the virtues of motherhood. But, as she sat there, she thought about how special her own father was since it was he who raised her after the death of her mother.

Finding the Adventure in Travel Again
Written by: Helen Bergstein | Distributed: 2006-05-11 | Word Count: 718 | Page Views: 2951 | Votes: 12 | Rating: 3.00
If you want to experience adventure at every level of your next trip, you need to go beyond the usual resorts and places to stay. If you're like most travelers, personal safety remains a priority, especially in today's world. A growing number of savvy travelers have found the perfect balance between adventure and comfort.

7 Tips to Hiring a Good DJ for your Party
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 563 | Page Views: 3628 | Votes: 9 | Rating: 1.56
If you want to have a party that everyone will be talking about for days and years later, hire a good DJ to run your music and light show. Hiring a DJ can actually be fun. Just follow these simple tips, and you are sure to have a fabulous DJ for your party.

Building your Credit to get a Mortgage
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 840 | Page Views: 3566 | Votes: 9 | Rating: 2.44
You are thinking about purchasing real estate. However, you are not sure if your credit is good enough to get a mortgage. There are things that you can do to build your credit so that it is worthy of any mortgage that may interest you.

1569 Unique Ways To Get A Free Lunch
Written by: Steve Robichaud | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 1755 | Votes: 1 | Rating: 0.00
Everywhere you turn - T.V., Radio, magazines, or the Internet, someone is talking about government grants. What's the real story? Does the government give away real money, to ordinary people, to use for whatever they want? Let's take a closer look:

Don't Wait to Start Your Marketing Strategy
Written by: Jo Fulkerson | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 1960 | Votes: 1 | Rating: 0.00
Your novel is finished, you’ve had it edited by a professional Editor, and you’ve done the rewrites. What? You haven’t had an editor edit your work yet? This is a must. There are many editors advertising in Writer’s Digest.

NEVER Reply to an eGroup Post!
Written by: BIG Mike McDaniel | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 3086 | Votes: 1 | Rating: 0.00
eGroups are collections of people subscribed to a common (discussion list) address. When one member sends an eMail message to the eGroup address, it is automatically sent to everyone else on the list. As subscribers open and read their eMail, discussion threads take shape with additional posts and replies. The attraction of eGroups is the ability to join in at your convenience as opposed to the confinement of live chat rooms.

Reasons behind Shoulder Pain
Written by: Jessica Horowitz | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 2985 | Votes: 1 | Rating: 0.00
Pain between the shoulder blades, or any pain for that matter, is your body's way of notifying you that something is amiss. You should never ignore it and hope it will *go away by itself*. There are a multitude of possible causes of pain between the shoulder blades. We'll discuss common ones in this article and start with the most serious conditions first:

Effective Managers Need To Coach
Written by: Wendy Hearn | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 2212 | Votes: 2 | Rating: 1.00
Bearing in mind the fast pace of business today and the need to stay competitive, it's essential that managers should be effective. They need to be especially effective with their people and this requires learning to coach. For most managers, coaching has been added to their role anyway, but the majority haven't received any training in coaching skills.

Most Viewed "" Articles

TAKING RESPONSIBILITY - LIFE'S BIGGEST QUESTION
Written by: Richard Sparky Bryan | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 11824 | Votes: 1 | Rating: 0.00
When did Americans stop taking responsibility for their own actions? My friend agreed that the slide began in the late 1960's with the growth of the drug culture. But he was quick to emphasize that although the sixties began the slide, the real sharp slope did not arrive until the 1990's. Along about 1993, the slide began to sharpen. It was not until early 1998 that the slope became a steep cliff.

High Thread Count Bed Sheets. How Many Threads Does A Bed Sheet Need?
Written by: Liz Beresford | Distributed: 2004-09-14 | Word Count: 0 | Page Views: 4246 | Votes: 1 | Rating: 0.00
High thread count bed sheets, often called percale, are much advertised, but what exactly does 'high thread' count mean? You know that it means quality and comfort, but do you know why? It used to be considered good to have thread count of 180-200 but thread counts of up to 1000 are advertised these days.. So what is going on? Does high thread count always mean better quality? Is there an optimum thread count, and if so what is it?

Muzzling the Motor Mouths: Silence Workplace Windbags
Written by: Bill Lampton Ph.D. | Distributed: 2005-12-01 | Word Count: 0 | Page Views: 4232 | Votes: 2 | Rating: 0.50
During my twenty-three years in management, I dealt with blabbermouths frequently, so for the last ten years I have advised clients on how to silence the workplace windbags. Here are my suggestions for muzzling the motor mouths:

Better Than Botox is there a Safer Substitute?
Written by: Kamau Austin | Distributed: 2005-09-08 | Word Count: 0 | Page Views: 4215 | Votes: 1 | Rating: 0.00
Women since time immemorial have always looked for ways to enhance and prolong their beauty. This of course becomes more difficult as they age.

12 Ways to Promote Your Business And Website for Free
Written by: Ivana Katz | Distributed: 2005-03-29 | Word Count: 0 | Page Views: 4153 | Votes: 1 | Rating: 0.00
You are very excited!! You have finally created your own website!! But the trouble is customers aren*t knocking on your website door. Why? The most probable answer is...

Transform Your Work Area into a Homey Environment
Written by: Ted Roberson | Distributed: 2006-02-24 | Word Count: 0 | Page Views: 4071 | Votes: 2 | Rating: 2.00
Nothing enables one to think and work better than a comfortable working environment. Especially if you have a sedentary job, you've got to have little knick knacks around that will enliven your spirits or which you can look at for inspiration or just to zone out in relaxation.

7 Tips to Hiring a Good DJ for your Party
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 563 | Page Views: 3628 | Votes: 9 | Rating: 1.56
If you want to have a party that everyone will be talking about for days and years later, hire a good DJ to run your music and light show. Hiring a DJ can actually be fun. Just follow these simple tips, and you are sure to have a fabulous DJ for your party.

Flowers Are The Perfect Gift For Father's Day
Written by: Wesley Berry, AAF | Distributed: 2008-02-20 | Word Count: 486 | Page Views: 3597 | Votes: 9 | Rating: 2.44
Dads everywhere have Sonora Smart Dodd to thank for getting Father's Day started. In 1909, Sonora sat in a church in Spokane, Washington listening to a sermon expounding on the virtues of motherhood. But, as she sat there, she thought about how special her own father was since it was he who raised her after the death of her mother.

Building your Credit to get a Mortgage
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 840 | Page Views: 3566 | Votes: 9 | Rating: 2.44
You are thinking about purchasing real estate. However, you are not sure if your credit is good enough to get a mortgage. There are things that you can do to build your credit so that it is worthy of any mortgage that may interest you.

NEVER Reply to an eGroup Post!
Written by: BIG Mike McDaniel | Distributed: 2006-05-07 | Word Count: 0 | Page Views: 3086 | Votes: 1 | Rating: 0.00
eGroups are collections of people subscribed to a common (discussion list) address. When one member sends an eMail message to the eGroup address, it is automatically sent to everyone else on the list. As subscribers open and read their eMail, discussion threads take shape with additional posts and replies. The attraction of eGroups is the ability to join in at your convenience as opposed to the confinement of live chat rooms.

Highest Ranked "" Articles

Finding the Adventure in Travel Again
Written by: Helen Bergstein | Distributed: 2006-05-11 | Word Count: 718 | Page Views: 2951 | Votes: 12 | Rating: 3.00
If you want to experience adventure at every level of your next trip, you need to go beyond the usual resorts and places to stay. If you're like most travelers, personal safety remains a priority, especially in today's world. A growing number of savvy travelers have found the perfect balance between adventure and comfort.

Building your Credit to get a Mortgage
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 840 | Page Views: 3566 | Votes: 9 | Rating: 2.44
You are thinking about purchasing real estate. However, you are not sure if your credit is good enough to get a mortgage. There are things that you can do to build your credit so that it is worthy of any mortgage that may interest you.

Flowers Are The Perfect Gift For Father's Day
Written by: Wesley Berry, AAF | Distributed: 2008-02-20 | Word Count: 486 | Page Views: 3597 | Votes: 9 | Rating: 2.44
Dads everywhere have Sonora Smart Dodd to thank for getting Father's Day started. In 1909, Sonora sat in a church in Spokane, Washington listening to a sermon expounding on the virtues of motherhood. But, as she sat there, she thought about how special her own father was since it was he who raised her after the death of her mother.

Ann Arbor, MI Offers A Lot Of Year-Around Family Fun
Written by: Jeb Maxwell | Distributed: 2010-01-20 | Word Count: 595 | Page Views: 2367 | Votes: 6 | Rating: 1.67
Ann Arbor, Michigan is the home of the University of Michigan, a leading institution of higher education. Ann Arbor is a wonderful place to visit. The University is co-mingled with the city and greatly expands the cultural places and events available in the area.

7 Tips to Hiring a Good DJ for your Party
Written by: Kamau Austin | Distributed: 2006-05-11 | Word Count: 563 | Page Views: 3628 | Votes: 9 | Rating: 1.56
If you want to have a party that everyone will be talking about for days and years later, hire a good DJ to run your music and light show. Hiring a DJ can actually be fun. Just follow these simple tips, and you are sure to have a fabulous DJ for your party.












Download an eBook today
 
Directory Navigation
Locate By Author

Locate By Category:
ALL Categories
Arts & Crafts
Arts & Entertainment
Automotive
Business - Offline
Business - Online
Career
Computers
Education
Family
Finance
Food & Drink
Health & Wellness
Home & Garden
Humor
Internet
Nature & Pets
Real Estate
Religion
Self Improvement
Shopping
Society
Sports & Recreation
Technology
Travel & Leisure
Uncategorized
World Events
Writing & Speaking

Change Number of Results:
50 - 100 - 200 - 500
Article Reprint Rights
Creative Commons License

This work is
licensed under a
Creative Commons
License


You are not required to show the creative commons license notice when you reprint this work.
Article Publishing Tools
Print Article
Email-to-Blog
HTML Source Code
Text Newsletter Format
Link Back HTML

Blog Publishing Tools

Internal ID: #1461
Article Statistics
Word Count: 0

Total Views: 620

Article Rating: 0.33 of 5
Votes Cast: 3

More Articles By Author:




Article Title Search:

Widow Search
Right Blinker
Google
Yahoo!
Zuula
Bing
Cuil

Last Distribution Date:
2004-12-31 03:40:36






All Articles are Copyright © 2001-2017 of the Defined Authors.

All other material and images on this site are:
Copyright © 2001-2017, ThePhantomWriters.com